First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug

The Remote Customer Service Representative handles incoming calls, schedules transportation to medical appointments, answers questions, and provides assistance to health plan Enrollees. Receive inbound calls and correspondence from customers related to services provided Meet or exceed established performance requirements i.e. talk time & number of calls answered Remain ac

Oversees road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provides customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. Manages emergency situations for vehicle operators; act as liaison between the carrier and emergency s

Call Center Manager First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passen

IT Manager First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annu

Process new employee files/records and submit to General Manager for approval. Once approved, submit all appropriate paperwork to region accounting office. Calculate driver/staff payroll and input payroll information into the computer for processing. Accurately track attendance for permanent part time employees. Maintain accurate driver seniority list. Answer the phone an

Our road supervisors are an integral part of daily operations. Road Supervisors assure all routes are completed in compliance with safety procedures. This position also monitors and coaches bus drivers. We hire individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, First Transit is looking fo

Have you considered being a Bus Driver in your community? Now's your chance! Get PAID to do what you love! First Transit Drivers provide transportation in Redding, CA. Our drivers connect people to jobs, healthcare, education and leisure activities! As a Bus Driver you would provide our clients with the freedom and convenience of reliable, safe transportation. If you love

of a Quality Assurance Supervisor Ensures overall quality in on time performance, bus condition/status, missed service, operator performance, service interruptions, and driver/dispatch radio communication. Conducts and logs field inspection reports for random W/C lift and climate control inspections. Performs walk through and documents bus cleanliness, pull cord operation,

First Transit is looking for a Reservationist to intercept pre qualified customer calls and schedule transportation. We are seeking friendly, customer service oriented people who are dedicated to safety and customer care to make reservations for our [disable and elderly customers] for [Client Name]. If you are helpful, friendly, and safety conscious with a customer servic

First Transit is looking for a Lead Customer Service Representative in to oversee the day to day operations of the Customer Service department, monitor agent activities, adjust staffing, and direct employees as necessary to provide excellent customer service. We are seeking ambitious leaders with a detailed oriented, customer service focused, results driven work ethic to

Accounting Manager First things First Who are we First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passenge

First Transit is looking for a Trainer to train drivers and other location employees to become operators with respect to safety and regulatory compliance. First Transit hires individuals who make safety and customer service their top priorities. If you have the drive, confidence, and determination to succeed, we are looking for you! That is why our employees call this the

First Transit is looking for Dispatchers . Our dispatchers are an integral part of daily operations. Dispatchers assure all routes are filled as assigned and bus operators are provided with timely instructions and responses to requests for operational information throughout the day. This position also responds to customer and team inquiries. We hire individuals who make s

First things First Who are we? First Transit Inc. is a leading provider of public transportation contracting and management services. For over 60 years, we have supplied precision, efficiency, innovation, and all around expertise to both public and private transportation systems. Today, we operate in 335 locations, carrying more than 350 million passengers annually throug